Comments on: Friday-night dump-and-run recalls — it’s the American Way!

By: Gina Spadafori

Gina Spadafori — Sat, 14 Aug 2010 01:30:10 +0000

Comment 99. again.

And NO EXCUSE. Shame.

By: Carol V

Carol V — Sat, 14 Aug 2010 01:21:42 +0000

http://www.merrickpetcare.com/.....hp?tid=436

expanded even more “all lots” …it is friday nite afta all…pfffft

By: Sandi K

Sandi K — Wed, 04 Aug 2010 14:59:33 +0000

Oh good grief, thanks for the info Carol.

By: Carol V

Carol V — Wed, 04 Aug 2010 11:35:51 +0000

Expansion to prior recall

http://www.google.com/hostedne.....QD9HCAFG00

Associated Press August 3, 2010

“Merrick Pet Care Inc. has expanded its recall of dog treats that may be contaminated with salmonella. Salmonella can affect animals, and people who handle contaminated pet food can become infected with salmonella, especially if they haven’t thoroughly washed their hands. No illnesses have been reported in people or pets, according to the Amarillo, Texas, company. The newly recalled Beef Filet Squares, also sold as Texas Hold ‘Ems, were sold in 10-ounce plastic bags marked with the best by date of May 6, 2012, and the lot number 10127.”

By: Sandi K

Sandi K — Mon, 12 Jul 2010 23:49:20 +0000

re: my comment about its a little late for the Jan and July recalls…its not. If Merrick hasnt yet tweeted the recall or facebook’d it, or blast it thru whatever communication avenues that are available, its never too late to do what ever they can to try to recover the missing 28% of the recalled food…if they are so inclined.

By: Sandi K

Sandi K — Mon, 12 Jul 2010 23:29:22 +0000

Comment by Jeanne — July 12, 2010 @ 9:59 am Hope you are able to recover the other 28%, maybe better advertising of the recall would have helped with that. Seeing how you used that “transparency” word, maybe Merrick can tell us what you will be doing to prevent this from happening more…afterall there have been two recalls for salmonella within 6 months.

By: Sandi K

Sandi K — Mon, 12 Jul 2010 23:17:38 +0000

Comment by Joy — July 12, 2010 @ 1:48 pm
For me, its pretty simple. Many petowners, myself included, dont feel Merrick did the best they could do to notify people of their recalls, in January and now and perhaps they even tried to bury a recall. I cant speak for others but I know your arguments arent changing how I feel. The party that can change how people feel is Merrick…if they have a recall in the future, step up and do the right thing. Its a little late for the January and July recalls.

By: Carol V

Carol V — Mon, 12 Jul 2010 22:58:51 +0000

I find no excuse for any company that uses social media for marketing to not use it for a recall, call-back or whatever the term is being used at the time…as far as I can tell Twitter and Facebook and websites are open 24/7…if your “tweets” are telling me to buy it…then they darned well better tell me to stop feeding it when there is a potential problem!

By: Christie Keith

Christie Keith — Mon, 12 Jul 2010 22:36:40 +0000

Well, I can find it for Menu Foods and for P&G, in the congressional record…

Joy, does your store sell Merrick foods? Is that why you’re so riled up over this?

By: Joy

Joy — Mon, 12 Jul 2010 20:48:18 +0000

Here’s a challenge: Find me a pet food company willing or able to provide certified documentation of the exact date and time they discovered a problem with their food and the exact date and time they announced the subsequent recall.