Comments on: Dog toy recalled: About time, folks!

By: Saint Lover

Saint Lover — Sat, 30 Aug 2008 02:11:45 +0000

Its about darn time!

By: Mary

Mary — Fri, 29 Aug 2008 23:27:16 +0000

Raises some interesting questions about when the first report of babies being injured was, whether it was before or after the sale of the company’s assets - who knew what and when they knew it.

With 900,000 bassinets out there you could have a lot of very expensive lawsuits. Juries react strongly to the death of children.

By: Gina Spadafori

Gina Spadafori — Fri, 29 Aug 2008 19:57:17 +0000

Mary, I have no doubt you’re right, that legal liability factored into the decision. So now, instead of “just” getting sued, they’re going to get sued AND get lots of bad PR as heartless SOBs.

Doesn’t seem like a good deal to me.

By: cheryl

cheryl — Fri, 29 Aug 2008 19:40:36 +0000

When you buy a company, one of the things you factor in is Good Will. That has value and buyers pay for it. Why on earth would you buy and up and running company and not keep and enhance the good will. To not do so is just bad business. When people refuse to do business with you - you lose it all - money and good will. Good Will is like honor - blow it and you can never recover it.

By: mikken

mikken — Fri, 29 Aug 2008 19:32:51 +0000

Did they only recall it because of the internet exposure that Chai’s story was getting? Because if so, that makes them look a bit like jerks who only care about PR, and not about safety…

By: Mary

Mary — Fri, 29 Aug 2008 18:43:30 +0000

I think SFCA, the new company, is probably refusing to take responsibility for fear of litigation. If they were to issue a recall, they may feel that infers liability to them. I bet their lawyers have told them not to do anything that might be interpreted as acceptance of liability/responsibility on their part. They are no doubt claiming that responsibility lies with the previous company.

By: Jillian Koeneman

Jillian Koeneman — Fri, 29 Aug 2008 14:20:59 +0000

Thanks so much for posting this. It’s so sad what happened to poor Chai. Sad and senseless since the company knew about it and didn’t take action. (it happened to another dog a few years ago with the same toy). Four Paws, Inc. is owned by Central Pet Company which owns many brands including Nylabone.

I personally won’t be buying anymore products from these companies.