By Christie Keith
October 8, 2010
Yes, it’s another Friday night dump-and-run pet food recall, this time from Blue Buffalo. Turns out the culprit in the earlier suspected food-related illness of some dogs eating their food has been identified.
From the company’s release, addressed to “Dear Fellow Pet Parent”:
At Blue Buffalo, nothing is more important than the health and well being of our dogs and cats, so itâ€™s consistent with this guiding principle that we are voluntarily recalling specific production runs of our Wilderness Chicken-Dog, Basics Salmon-Dog and Large Breed Adult Dog products, as we have reason to believe that the products from these runs may contain a higher level of Vitamin D than is called for in our product specifications.
We came to this conclusion after discovering that our ingredient supplier had made a scheduling error and produced a Vitamin D supplement immediately prior to preparing the ingredients for the BLUE products that are in question. We believe that some of the Vitamin D supplement may have been carried over into our products, resulting in more Vitamin D than is called for in our formulas.
While the potential of increased Vitamin D presents no serious health risk, and any negative reaction to these products has been confined to a very small segment of the canine population who appear to be sensitive to higher levels of Vitamin D, we have a zero tolerance for any product that does not meet our specifications. I think youâ€™ll agree that our decision to withdraw these specific products is simply the right thing to do.
From a next steps standpoint, all products with the specific manufacturing dates in question will be removed from retailerâ€™s shelves. If you have any products with the codes shown below you should stop feeding them immediately.You may call Blue Buffalo at
1-877-523-9114 to arrange for return of the product and reimbursement.
These are the ONLY code dates being recalled:
|Product||Bag Size||Best Used By Dates|
|BLUE Wilderness Chicken (Dog)||4.5 lb., 11 lb., 24lb.||JUL1211B, JUL1311B, JUL2611Z, JUL2711Z, JUL2811Z|
|BLUE Basics Salmon (Dog)||11 lb., 24 lb.||AUG2111B, AUG2211B|
|BLUE Large Breed Adult Chicken||30 lb.||SEP 22 11 P, SEP 23 11 P, OCT 26 11 P|
The release was signed by Blue Buffalo CEO Bill Bishop, and concludes with this paragraph:
As Blue Buffalo is a family founded and run company, I am personally very upset about this and apologize for any discomfort or inconvenience that this situation has caused you or your pet family members. Product quality and safety have been, and always will be our top priority, and weâ€™ve taken some serious corrective action to insure that this type of human error will never happen again.
The thing is, bad things will inevitably happen, even to good people and good companies. There also has to be good corporate communication, clear and timely. I find it really hard to believe all these things are just coming out on Friday nights by accident.
H/T to powerhouse pet food safety diva Therese Kopiwoda at PetSitUSA.com (who has more info on Vitamin D toxicity and the food at that link), as well as to our own Phyllis deGioia, David Greene and Liz Palika, who were all working on this the minute they saw Therese’s post, along with as reader Heather Houlihan, who got it in our comments before I got this post up. I really have to learn to type faster. Great work, everyone!
Update via Gina: Awesome work on this by the veterinarians at the Veterinary Information Network, without whose persistence in following this story the problem might never have been uncovered. Here’s the story from the VIN News Service. More than “worth a click.”